Privacy Policy

The privacy policy describes the rules for processing information about you, including personal data and cookies, i.e. cookies.

1. General information

  1. This policy applies to the Website, functioning at the url address: Knittex.pl
  2. The website operator and the personal data administrator is: KNITTEX Sp. z o.o. Sp.k. Wersalska 50 91-212 Łódź.
  3. Operator’s email address: knittex@knittex.pl
  4. The Operator is the Administrator of your personal data in relation to data provided voluntarily on the Website.
  5. The website uses personal data for the following purposes:
  • Handling of queries through the form
  • Implementation of ordered services
  • Presentation of the offer or information

6. The website performs the functions of obtaining information about users and their behavior in the following way:

  • through data entered voluntarily in forms, which are entered into the Operator’s systems and
  • by saving cookies in the end devices (so-called „cookies”).

2. Selected data protection methods used by the Operator

  1. User passwords are stored in a hashed form. The hash function works unidirectionally – it is not possible to reverse its operation, which is currently a modern standard for storing user passwords.
  2. The operator periodically changes his administrative passwords.
  3. In order to protect data, the Operator regularly makes backup copies.
  4. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components

3. Hosting

  1. The website is hosted (technically maintained) on the operator’s servers: home.pl

4. Your rights and additional information about the use of data

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients, if it is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:
    • hosting company on the principle of entrusting
    • authorized employees and associates who use data to achieve the purpose of the site
    • companies that provide marketing services to the Administrator
  2. Your personal data processed by the Administrator for no longer than it is necessary to perform related activities specified in separate regulations (eg on keeping accounts). With regard to marketing data, data will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:
    • access to personal information about you,
    • correcting them,
    • remove,
    • processing restrictions,
    • and data transfer.
  4. You have the right to object to the processing indicated in point 3.3 c) to the processing of personal data in order to perform legally legitimate interests pursued by the Administrator, including profiling, however, the right of objection can not be exercised if there are valid legally valid grounds for processing, overriding interests, rights and freedoms, in particular establishing, investigating or defending claims.
  5. The Administrator’s actions are subject to a complaint to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary, but necessary to service the Website.
  7. In relation to you, actions may be taken consisting of automated decision-making, including profiling in order to provide services under the concluded contract and for the purpose of conducting direct marketing by the Administrator.
  8. Personal data is not transferred from third countries within the meaning of the provisions on the protection of personal data. This means that we do not send them outside the European Union.

5. Information in forms

  1. The website collects information provided voluntarily by the user, including personal data, if they are provided.
  2. The website can save information about the connection parameters (time stamp, IP address).
  3. The website, in some cases, may save information facilitating the linking of data in the form with the user’s e-mail address filling out the form. In this case, the user’s email address appears inside the url of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. to process the service request or commercial contact, registration services, etc. Each time the context and description of the form clearly informs what it is used for.

6. Administrator’s logs

  1. Information on the behavior of users on the site may be subject to login. These data are used to administer the website.

7. Important marketing techniques

  1. The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. with its registered office in the USA). The operator does not provide personal data to the operator of this service, but only anonymised information. The service is based on the use of cookies in the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/
  2. The operator uses remarketing techniques that allow the adaptation of advertising messages to the user’s behavior on the website, which may give the illusion that the user’s personal data is used to track it, but in practice, no personal data is transferred from the Operator to advertising operators. The technological condition of such activities is the inclusion of cookies.
  3. The operator uses the Facebook pixel. This technology means that Facebook (Facebook Inc. with its registered office in the USA) knows that the person registered in it uses the Website. Based in this case on the data to which he is the administrator, the Operator does not provide any additional personal data from Facebook. The service is based on the use of cookies in the user’s end device.

8. Information about cookies

  1. The website uses cookies.
  2. Cookies (so-called „cookies”) are IT data, in particular text files, which are stored on the Website User’s end device and are intended for using the Website’s websites. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number.
  3. The entity that places cookies on the Website User’s terminal device and gains access to them is the Website operator.
  4. Cookies are used for the following purposes:
    • maintaining the Website user session (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the Website;
    • achieving the objectives set out above in the section „Important marketing techniques” ;
  5. The Website uses two basic types of cookies: „session” and „persistent” cookies. Session cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored in the User’s device for the time specified in the cookie file parameters or until they are deleted by the User.
  6. Software for browsing websites (web browser) usually allows cookies to be stored in the User’s device by default. Website Users can change the settings in this area. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.
  7. Restrictions on the use of cookies may affect some of the functionalities available on the Website.
  8. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular for companies: Google (Google Inc. with its registered office in the USA), Facebook (Facebook Inc. with its registered office in the US), Twitter (Twitter Inc. based in the USA).

9. Managing cookie files – how to express and withdraw consent in practice?

  1. If the user does not want to receive cookies, he can change the browser settings. We reserve that disabling the cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites
  2. In order to manage cookies settings, select from the list below the web browser you use and follow the instructions:

Mobile devices: